All items are personalized & made-to-order. This means our products are designed, produced & printed on demand just for you, one at a time for the best quality!
We process orders on business days which are Monday through Friday, Eastern Standard-Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
The time frame for order delivery is divided into two parts:
I - Processing & Production time:The majority of orders are processed & produced within 2 - 5 business days. This include designing, printing, packaging, quality control...
II - Shipping time:
Standard Shipping: 5 - 7 business days
Canada, EU, Australia, New Zealand, UK, and Mexico:
Standard Shipping: 7 - 12 business days.
Covid-19 Situation Shipping Time Delay:
Packages during Covid-19 time may be delayed from 2 - 3 business days than usual, this is something we can't handle. We're sorry and thank you for your understanding
The total time from ordered to delivered in Covid-19 situation can be vary from 9 - 15 business days
Please be patient as we will do our best to speed up the processing time and ship the products to you asap.
We do understand your worry when shopping online. We always keep track of every order and give customers full information by sending update emails regularly. You can always track your order here
You're protected by our Buyer Protection Program: If you don't receive your product after 35 days since the day you purchased (which rarely happen), we will refund you 100% your money, no question asked!
* Please do not rate any dispute or charge back before contacting our support agents as that will make things even longer
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.